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Leading care provider gives old day centre a brand new lease of life


Radis Community Care will be opening the doors to a day centre in an official ribbon cutting ceremony with Deputy Mayor and Town Councillor Paul Darby set to do the honours.

Since 2001, Radis Community Care has been changing the lives of vulnerable adults and children across England and Wales. And now, Radis is set to make a difference to the local community in Swaffham as the John Chapman Day Centre is set to open its doors on 12th February 2024 after giving it a new lease of life.

The John Chapman Day Centre is aimed at the over 55’s in the local area and in a bid to help the people of Swaffham make meaningful connections, combat loneliness and improve their health and wellbeing, Radis Community Care has carefully curated an activities programme suitable for all abilities.

Based at The Old Maltings Extra Care Service in Swaffham, the John Chapman Day Centre will be hosting a fun-filled open day for the whole family to enjoy.

Providing people with the perfect opportunity to discover the centre, learn more about the services on offer and meet the Radis team, the open day is aimed at those who want to find out more about the new hub of the community.

Whether a person requires specialist dementia care, around the clock care due to a long-term health condition, short-term care, or even end of life care, Radis offers it all. And, what’s more, the leading care provider and its 2,500+ carers personalise each package to ensure it is entirely tailored to each client.

The open day will also be jam-packed with interactive activities for everybody to get involved with, including arts and crafts, balloon artists, wiggle and giggle dance time and a variety of music-themed activities.

Kris Oughton, National Activities Lead at Radis Community Care explains the importance of the day centre and what this will mean to the local community.

He said, “The John Chapman Day Centre used to be the place to be, it was the heart and hub of Swaffham – and that is what we aim to achieve once again.

“The day centre will play an integral role in the community, bringing people together.”

Kris also went on to say that everybody is welcome to attend the open day, and the extra care team from The Old Maltings will be on hand to answer any questions that the local community may have.

Moving forwards, the John Chapman Day Centre will be open three days a week, between the hours of 10am and 3pm where the local community can meet new friends, get involved in various fun activities and enjoy a hot healthy lunch.

“It’s important that we can provide people with the opportunity to meet new people, stay active with gentle exercises and to offer nutritious food.

“We’re much more than a day centre, but a life line to so many,” Kris continued.

The John Chapman Day Centre opens on 12th February for its open day and will then be open Mondays, Tuesdays and Thursdays 10am until 3pm.

Time to Talk Day – The importance of talking to combat mental health and loneliness


The importance of talking to combat mental health and loneliness

Time to Talk Day is the UK’s largest mental health conversation, ran by Mind and Rethink Mental Illness, in partnership with Co-op.

Sometimes, a conversation is all it takes. And, this Time to Talk Day, as a leading care provider, the entire team at Radis Community Care continue to encourage the people we support to start a conversation so that they don’t suffer in silence.

In many cases, conversations about mental health can be hard but it doesn’t always have to be that way. We are firm believers in making things interactive and engaging so that conversations happen naturally, authentically and are a little less daunting for all involved.

For some of our residents, they may not have any friends or family members close by, therefore rely on the time and company of our carers.

Kris Oughton, our newly appointed National Activities Lead, explains the importance of connecting with those who need support.

“Talking is so important and there are more ways to start a conversation, than by simply starting a conversation.

“I’ve been an Activities Co-ordinator for a few years at Radis, and have noticed such a big difference in the way people communicate when they’re involved in activities.”

Kris’s new role consists of creating fun and engaging activity programmes for services across England and Wales.

From hosting knit and natter clubs, music and movement classes, quizzes, bingo and a breakfast club, we host our activities all year round – to ensure the conversation continues far beyond just one day.

Sometimes, it’s the little things that can make the biggest difference. So, here’s a checklist on how to check in with your loved ones and start a conversation about mental health.

  1. Check in with them

Ask how they’re doing – how they’re really doing. And if you feel the need, ask twice. Use open-ended questions to get more than a simple ‘yes’ or ‘no’, and subtly encourage those conversations.

  1. Put the kettle on

It might sound cliché, and we know that it doesn’t actually fix anything, but sometimes all people want or need is a cup of a tea, a slice of cake and a bit of company. In this case, it’s about much more than a cup of tea, but what goes with it – the conversation that follows, being put at ease and having that bit of comfort.

  1. Read between the lines

Some people aren’t big talkers, so look out for some other signs that they may be struggling. Are they quieter than usual, do they seem withdrawn or distant? Look out for physical symptoms, too. This can include lack of appetite, insomnia and restlessness.

  1. Offer reassurance

Not everybody will want to talk – but in these instances, it is perhaps even more important to offer reassurance. Let them know you’re there for them, leave a leaflet for them to read through, and reassure them that they aren’t alone.

  1. Listen

When somebody opens up to you, or begins to start those important conversations about mental health and loneliness, ensure that you really listen. And importantly, take the time to react appropriately.


At Radis, we believe it is crucial for the people we support to feel relaxed, comfortable and at home with our carers. And by getting involved in our various activities, this allows people to switch off and this is when the conversations can really start.

Many of our clients utilise our services to combat loneliness, and often, when you think of a carer, you think of them taking care of a person’s physical health. But quite often, carers are a lifeline to those battling with mental health issues and loneliness, too.

Introducing the Radis Community Care Blog



Welcome to the Radis Community Care blog.

Here, you can expect to be kept up to date with the latest industry news and will find a whole host of advice on caring for a loved one, as well as our very own business updates.

Our blog will provide you with everything you need to know about Radis Community Care, as well as all of our services and which one is best suited to you and your family.

We’d love for you to get involved and share our articles to help people who may be searching for support and encourage them to keep their independence without compromising their health and wellbeing.

At Radis Community Care, we strive to make positive differences to people’s lives by providing outstanding, quality care within the community.

Founded by brothers Deepesh and Samir Patel, Radis was established in 2001 and over the years, has grown to become an industry leading community care provider across England and Wales, employing over 2,500 staff and supporting over 3,000 individuals.

Who do we support?

At Radis, we support thousands of vulnerable adults and children with varying needs and at various levels.

Whether you or a loved one are in need of care or support, we’re here to help.

Here at Radis Community Care, whether you have a learning disability, physical illness, neurological condition, or simply require a little more support as you get older – we can provide as much, or as little care as you need and would like.

What services do we offer?

We understand that everybody’s needs are entirely different, which is why the support we offer is never the same.

At Radis, we provide a unique, bespoke and tailored service to each of our clients – ensuring that the care they receive is exactly what they need from fully trained carers.

Whether you need some short-term support whilst you recover from an illness or your family carer is on holiday, would like long-term care and support in the comfort of your own home, are moving into an Extra Care or Supported Living Service or require complex care, we can do it all and everything in between.

Our services include:

What makes us different?

We’re more than just carers. Caring is a way of life to our entire team and we strive to encourage our clients to remain independent to enhance their lives.

In some cases, clients may just want to live a life without loneliness or isolation – which is also where we come in.

Our support isn’t just physical and medicinal, but often emotional, too. Whatever you need, we’ll be there.

So, if you or a loved one need a little (or a lot) of help and support, then get in touch.

We’ll work together to create a bespoke care packaged tailored to your exact needs.

For more information on the services on offer at Radis Community Care or to enquire about how we can help you as a care provider, contact us today.

Leading community care provider wins another Extra Care Service contract in North Somerset


Radis Community Care is now the proud care provider of its third Extra Care Service in North Somerset, partnering with housing provider Anchor, England’s largest not-for profit provider of housing and care for people in later life.

Situated in North Somerset, Waverley Court is made up of 60 apartments as well as eight retirement bungalows.

Providing additional peace of mind for residents, the extra care service provides on-site care staff 24/7, alongside a careline alarm service.

To support residents to live an independent life of their choosing Waverley Court is fully accessible throughout with additional communal facilities including: an activities room, hairdressers, reading room, lounge and IT Suite. There is a daily catering offer with residents able to invite guests whenever they choose.

Quizzes, exercise classes, craft activities and social events all contribute to making Waverley Court a home where individuals can love living in later life.

Paula Hoggarth Group Operations Director at Radis Community Care, said, “We’re thrilled to partner with Anchor and look forward to working alongside them to provide quality care for the residents at Waverley Court.

“Extra Care Housing and Services can provide an alternative to residential care, and with our excellent care team on site, we will be able to support more people in North Somerset to remain independent in a home of their choice.”

The teams at both Radis and Anchor are positive about pets and encourage and support responsible pet ownership. Wherever possible, consent will be granted for individuals to be able to keep their pets within their home.

Paula went on to explain that in many circumstances, pets are also allowed – which could be a deal breaker for some people needing to receive long-term care and support.

She said: “In many cases, residents of care schemes are often forced to make a decision about where their pets will go, but at Waverley Court, many of the residents will be able to take cats or dogs with them.”

Teresa Gibbs, Operations Manager at Anchor for Waverley Court also said: “We are looking forward to working with Radis Community Care to deliver quality care for residents which allows them to maintain the independence they enjoy alongside the added benefit of care from an on-site team.”

Care provider donates life-saving equipment for local Cheltenham football club


Leading care provider Radis Community Care held a series of fundraisers in a bid to raise money for a defibrillator for local football team Montpellier FC in Cheltenham.

Aiming to celebrate football whilst providing an environment to support men and women of all ages both physically and mentally, Montpellier FC aspires to be the next evolution of a local community football club.

Having secured a pavilion as their home that required a complete overhaul and renovation, the team reached out to the local community for help.

Among the club’s wish list was a request for a defibrillator, and Radis Community Care stepped up and made it their mission to supply the life-saving piece of equipment.

Rachel Brooks-O’Dell, Regional Manager at Radis Community Care said, “We are honoured to have donated this life-saving piece of equipment for the local football club in Cheltenham, and I’m so proud of the Radis team for raising the money to make this possible.

“The defibrillator will not only benefit the players, but it could be vital in saving a life in the community, too. We hope it’s never needed, but it’s reassuring to know that it’s there.”

The teams at Radis across Oxfordshire, Worcestershire and Gloucestershire committed to hosting cake sales, raffles and tombola’s and it seems their efforts were a roaring success.

Liam, chairman of Montpellier FC explains that the club has been a lifelong dream for both him and his best friend, who runs it alongside him – and providing a safe environment was top priority.

He went on to say what the new defibrillator means to the football club: “There’s been instances across the country where people have collapsed during football matches and a defibrillator hasn’t been accessible, so having something as life-saving as this on site is a real asset to the club.

“On behalf of everybody at Montpellier Football Club, I want to thank all of the staff at Radis and its clients for raising the money for this defibrillator that we can have on-site at our home ground.”

The defibrillator has now been installed and is accessible or both Montpellier FC and the wider community.

Liam, chairman of Montpellier FC

State of the art supported living service opens in Coventry


Radis Community Care, a leading provider of community-based social care has partnered with specialist supported living developers HBV Group, to launch a bespoke and purpose-built supported living service (SLS) in Coventry.

The scheme was officially launched  by the Lord Mayor of Coventry, Councillor Jaswant Singh Birdi and Lady Mayoress, Mrs Krishna Kaur Birdi in a special ribbon-cutting ceremony at the site to welcome residents.

The development, which will house 19 people, offers a safe and secure home for people with a range of needs, including physical and learning disabilities as well as mental health conditions.

The scheme has been developed by specialist supported living developer HBV Group in collaboration with Radis Community Care.

Supported living schemes support people with learning and physical difficulties, autism and/or mental health problems with the confidence to overcome barriers and take their first steps into independent living. Radis ensures that each person is treated on an individual basis and that their care is tailored to suit their needs.

Broadstreet House, has also been fitted with assistive technology, provided by ATEL, specifically designed for the needs of the tenants. Inclusion Housing is the Registered Provider. Residents are referred into the scheme by Coventry City Council.

The self-contained apartments include wheelchair-friendly automatic doors connected to fire safety systems, shower rooms, and hoists, and all tenants have access to a generous, open garden space to help improve their overall well-being.

In addition to assistive technology, the service has been designed with energy efficiency in mind. Each apartment has an energy performance certificate (EPC) rating of B, with one hundred per cent LED lighting throughout the apartments as well as other energy-saving features.

HBV Group has worked in partnership with housing and care providers and local authorities since 2011 to change the lives of more than 1,200 people, allowing them to retain or regain their independence and have the ability to live within the local community.

Councillor Jaswant Singh Birdi, who is the Lord Mayor of Coventry and opened the scheme alongside Lady Mayoress, Mrs Krishna Kaur Birdi, said:

“We are delighted to open this development which will play in an important role in our local community. This development will help people live a positive, fulfilling and independent life with the support of a care team. I’d like to thank everyone for working together to make this development happen.”

Neil MacKrell, construction director at HBV Group, said:

“We are proud of this project and are excited for the tenants moving in who will experience the benefits of living in a technically advanced home alongside the support they need.

“We know that this development will enable people who need extra support to live fulfilling lives more independently and enable them to live in the heart of the community. We are grateful for the support of the adult social care team and local decision makers who recognise the need for this type of new build accommodation in the area.”

The opening of Broadstreet House will also be providing in excess of 25 jobs to the community of Coventry with a number of exciting opportunities within the health and social care sector.

Paula Hoggarth, group operations director at Radis, said:  “This is such an exciting time to be part of Radis Community Care. Broadstreet House really is at the intersection of both cutting-edge assistive technology and energy efficiency, and I am so proud to have been able to play a part in our new tenants’ futures.

“Broadstreet House has a fully trained team on site 24/7 able to support individuals’ varying needs and complexities within their own homes and as a part of the wider community.

“We hope that our new team members and tenants are proud of the support provided at this amazing new scheme.”

A new lease of life for Bradshaw House


Work is underway to transform a grade 2 listed, Georgian-fronted property in the heart of  Congleton to provide a much-needed space for members of the community with additional needs.

Originally built in 1820 for mayor John Bradshaw,  the  house is being sympathetically converted into supported living, complete with six, state-of-the-art, one-bed apartments, while protecting all of the property’s original features.

Kingsgate Developments acquired the Georgian property in 2021. Working in partnership with Radis Community Care, the conversion is now underway.

Adam Taylor, managing director at Kingsgate Developments, said: “This is not your usual apartment scheme. Bradshaw House is being converted into six luxury apartments with a twist. The scheme is specifically designed as a supported living scheme with the latest assisted technology.

“We’re doing everything we can to protect the structure and integrity of the building including revamping the original doors so that they’re automated. We are ensuring this beautiful property isn’t compromised at all by being brought up to today’s regulatory standards.”

There is a 12-month build project on the scheme. Once complete, six adults will move into the supported living service, to start a new chapter in their purpose-built homes. 

Gavin Dixon, regional support manager for supported living services for Radis Community Care said: “Supported Living is the least restrictive model of support and a great way for people who experience additional needs to live as autonomously as possible.

“Once the renovations are complete we will be providing a team of dedicated support workers who will help them with whatever they need, from personal care to help out and about in the community.” 

The currently outdated building is also being made more environmentally friendly, which will mean a lower running cost and fewer emissions being released into the environment. 

Some of these improvements include thermally upgrading external walls and floors and bringing the rest of the building in line with modern housing standards, while protecting the building’s authenticity.

Adam said: “Listed buildings are exempt from EPC ratings but we are doing as much as we are able to to bring the property into the modern day, making it as sustainable as possible.” 

It is hoped all work to the property will be completed by Autumn next year. 

Pensioners still ‘knitting for victory’ nearly 80 years after WW2


An extra care service based in Stourport-on-Severn is the home of some unlikely life savers, knitting their way to the aid of others.

Residents and friends of the School Gardens Extra Care Service, meet regularly and knit for local, national and even international initiatives, including supporting those affected by the war in Ukraine. 

Radis Community Care is the care provider at Worcestershire County Council’s School Gardens, and enables residents who require support to live independently in their own homes and local community.

The School Gardens Knitting Club was set up five years ago by a School Gardens resident and has been going from strength to strength ever since.

The club members knit a variety of garments, from hats and mittens to matinee jackets with 30 to 40 different items being produced by the club every month. 

One member of the club has even earned herself the title of ‘Hazel the Hat’ due to the sheer number of hats she can expertly produce in a week.

The majority of the group started knitting from a young age, with two club members Jill and Jackie being taught how to knit during World War II when they were evacuated to their grandparents’ houses.

Jackie said: “The teachers took us to the air raid shelters at school where there was a big box with all this plain knitting in it. They told us to take a piece of knitting and knit for victory!”

In addition to the mental and physical health benefits of knitting, this particular group’s knitting has benefited several different causes from Coventry Hospital, to church groups donating goods and clothing to Ukrainian families and Knit For Peace, an organisation teaching vulnerable people to knit and giving the created goods to those in need.

Club member Brenda said: “I love it – even though I started knitting years ago. I can’t put it down!”

Charlotte Hunter, Radis’s service manager at School Gardens Extra Care Service said: “It gives me and the other staff members great pleasure in being able to support these ladies with what they do. 

“It’s great for them, knitting has so many benefits to both mental and physical health – from helping with dexterity, to muscle memory to being mood-boosting. It’s also great for the charities which they are supporting with all their hard work.

“Keep up the great work, and thank you to the club for everything they do!”

Residents saved from heartbreak of leaving homes of 50 years


A number of Leominster residents have had their homes saved thanks to a care provider taking over and renovating the former care home.

Pump Piece, formerly known as Newman’s Care Home, was established nearly 50 years ago and has recently been transformed into a new supported living service by Radis Community Care.

The home is now supporting people with learning disabilities, autistic spectrum disorders and physical disabilities to live independent and fulfilled lives after transforming the former care home.

Changes to modernise the home were completed with accessibility at the heart of the entire project, enabling existing residents to stay put.

Radis built an extension to the ground floor to assist residents with limited mobility to mobilise easily.

Those living in the home are settling in well, with one resident expressing their gratitude at how accessible the garden is now, with another celebrating their gained mobility and independence.

One resident expressed how pleased they were at the change of management stating: “I have lived at Pump Piece for almost 50 years now, so it was really important for me to stay here as I have nowhere else to go that is like this, and a lot of my family have passed on.”

They continued: “It has been a very big change but I am enjoying accessing the community more and making plans. I am also getting around the house more now I am living on a ground floor level.”

The change in management has meant that residents have been able to stay in an environment that they have called home for several years, with some residents having lived there for almost 50 years.

Les Newman, the owner of the former Newman’s Care Home, said: “With such a long history, it is nice to know that this legacy will continue under Radis Community Care’s supported living banner. Knowing that the current four residents will continue to live in their homes is wonderful.”

Not only has it meant less disruption to those living in the home, but the change in management has granted residents new independence as the home shifts to a supported living model.

This has been really well received, with one resident stating their excitement at being able to get more involved with the local community.

Paula Hoggarth, group operations director at Radis, said: “It’s an honour to be able to help the residents of Pump Piece to stay in their homes, with the added benefits of helping them live fulfilled lives with more independence. I wish them many more years of comfort and fun in the place they love to call home.”

Community care provider completes 21 apartments in new supported living facility


Radis Community Care, a leading care provider, has launched its newest, bespoke supported living scheme in south Birmingham – its largest in the country.

Maypole House, which has 21 self-contained apartments, promotes independent living for those with a range of learning disabilities and mental health needs.

Residents are provided with a safe environment where they can access all of the equipment and support services they need, while still receiving tailored care and support 24/7.

The supported living service is close to local amenities with access to regular bus routes for tenants and offers assistive technology to maximise independent living.

Maypole House also has CCTV in shared corridors, providing an additional layer of security to residents and visitors.

Jayne Watkins, head of supported living services at Radis, said: “Radis’s ethos for supported living has always been to provide quality homes for the people we care for, enabling people to live independently with at-home support.

“We know this will be a welcome addition for the people of Birmingham and know that residents are starting to settle into their new homes.”

Sue, mother of Paul who has just moved into Maypole House, said: “The help we got from all the staff was exceptional, very friendly and put Paul at ease.

“As his mother it’s a great relief that he will be well looked after and supported.”

Radis provides care on an individual basis, and tailors each package of care, and is currently recruiting for a number of support worker roles throughout Birmingham.

If you’re interested in a rewarding career, please email: or call 0330 100 8181.

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