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Julie Harrison

Radis observes National Day of Reflection


Radis Community Care colleagues across England and Wales observed the National Day of Reflection today.

Organised by charity Marie Curie, the day marked the anniversary of the first national lockdown imposed during the Covid-19 pandemic. As part of the day, people across the country paused for a minute’s silence at midday to remember all those who have died or lost loved ones as a result of the virus.

Deepesh Patel, CEO and Founder of Radis Community Care said: “Today is a day of mixed emotions. Whilst we remember all those who have sadly lost their lives during the pandemic and their family and friends who will be mourning lost loved ones, we also reflect on the past year with a great deal of pride for our colleagues.

“Not only have they risen to the challenge of keeping vulnerable clients well cared-for during extraordinarily difficult circumstances, but so many have gone above and beyond to do everything that they can to put a smile on the faces of clients and colleagues alike.We have an amazing team of resilient colleagues who are ready to take on whatever the next year brings, and we are so very thankful for their hard work and commitment.”

Pictured are colleagues at Redwood House extra care scheme in Hungerford taking part in the minute’s silence, and the memory boards of photos and positive messages which were put together by staff at Mill House and Willowmere extra care schemes in Cheshire.

Radis announces new extra care services in Portsmouth


Radis Community Care has been announced as the new care provider at four extra care schemes in Portsmouth.

In partnership with Portsmouth City Council and housing provider Housing21, Radis will commence providing care to residents at Caroline Square, Brunel Court, Maritime House and Milton Village from 4 May 2021.

The schemes offer more than 200 flats for older people, with extra facilities on site such as dining rooms, communal gardens, hairdressing salons and social activities. Meanwhile the Radis care teams which will be on site 24/7, can support residents with tasks such as preparing meals, washing and dressing, shopping or getting out and about in the community.

Working closely with the Council and housing provider, Radis will ensure that residents receive the right support to meet their individual needs whilst retaining as much of their independence as possible.

Group Operations Director for Radis Community Care, Paula Hoggarth commented: “We’re delighted to get this opportunity to forge a new partnership with Portsmouth City Council. We’re very much looking forward to working with them and Housing 21 to support the residents of these schemes to live independent and fulfilling lives.”

Read more about the services that Radis Community Care provides at extra care schemes, here.

Radis Community Care recruits 1000 Dementia Friends


Radis Community Care has successfully recruited 1000 Dementia Friends.

Dementia Friends is an Alzheimer’s Society initiative to improve awareness and understanding of the condition. Radis first registered with the scheme in support of last year’s World Alzheimer’s Day and has been encouraging staff to become Dementia Friends ever since.

By registering with the Dementia Friends scheme, Radis has access to best practice guidance, videos and other resources specially created by the Alzheimer’s Society and has made these resources accessible to staff via its online training system.

Whilst Radis colleagues support lots of people with dementia everyday, Dementia Friends isn’t just for people working in adult social care – it is open to anyone who wants to help people with dementia in their community.

To find out more or to register as a Dementia Friend visit: and use code: GP02489

For more information email:

Radis welcomes new Head of Nursing


Radis Community Care has welcomed a new Head of Nursing to its Management Team.

Nicola Dale who brings with her a wealth of experience in complex care and nursing practice, will be responsible for overseeing and developing Complex Care Services which offer clients with complex health needs, clinical care within their own homes and under the supervision of qualified nurses.

Nicola said: “I am really pleased to be back in a role where I can use my nursing qualifications and experience to make a positive difference to the lives of children and adults with a wide range of complex health conditions.”

Read more about Nicola’s experience and role at Radis on our Management Team page.

For more information about complex care, visit our Complex Care Services page.

Care staff reunite mother and daughter


A mother and daughter have been reunited for the first time in nearly 24 years, thanks to the efforts of care workers from Radis Community Care.

When care staff at Ty Heulog extra care scheme in Pontyclun, South Wales received the sad news that resident Diane had been diagnosed with terminal lung cancer, they decided to do all that they could to reconnect her with her daughter.

Diane and her daughter Carlene both have learning disabilities, and at the age of 7 Carlene was put into the care of foster parents. With a bit of detective work and help from the local authority, Radis care staff were able to track down Carlene’s care manager and arrange a meeting.

The pair have since made an emotional reunion, where they enjoyed a ‘packed lunch’ specially prepared by Radis care staff and Carlene took away a hamper of toiletries that staff had helped Diane to put together as a gift.

Diane said: “I am so happy that I got to meet my daughter and have her back in my life.”

Service Manager for Radis Community Care, Melanie Walters added:  “I am so proud of how the team persevered in reuniting Diane with her daughter and that they will now get to spend some precious time together.  It’s because of these lovely acts that I know we have the most caring, dedicated people in the team, who go so far over and above to support our clients to achieve their wishes.”

Radis Community Care announces new services in Cardiff


Radis Community Care is delighted to have been selected as the new provider of care services at two extra care schemes in Cardiff.

From April this year, Radis Community Care will start supporting more than 100 residents at Llys Enfys and Plas Bryn extra care schemes to live independent lives.

Aimed at older people and also a small number of younger adults with disabilities, the schemes offer residents their own private flats with facilities on-site such as cafés, hairdressers and communal gardens.

For those residents who need it, Radis Community Care can support with tasks such as preparing meals, washing and dressing, shopping or getting out and about in the community. The care team is on-site 24/7 to respond to anyone who needs unexpected or emergency support.

Working closely with Cardiff Council and landlord Linc Cymru, Radis Community Care will ensure that residents receive the right support to meet their individual needs whilst retaining as much of their independence as possible.

Paula Hoggarth, Group Operations Director said: “These are fantastic schemes with some great facilities and we’re really looking forward to welcoming some new colleagues to our Radis team, as well as supporting a new group of residents to live safe, independent lives.”

Both schemes also offer respite for home carers and a reablement service for people who need some support following, or to avoid, a hospital stay.

Read more about the services that Radis Community Care provides at extra care schemes here.

Recognition for Radis care worker Angie


Huge congratulations to care worker Angie Kingston, who received a letter this week from the Huntingdonshire Community Group Covid-19 Response Team, to say that she had been nominated for a “Caring for Carers” gift in recognition of “the hard work, sacrifices and selflessness, of local care heroes.”

The letter went on to express the group’s appreciation for all Angie has done throughout the pandemic to care for others in the community. Angie works for Radis Community Care’s Visiting Care Services in Huntingdon which provides personal care and practical support to people in their own homes.

Well done to Angie and to all of our other care workers, who are doing an amazing job of supporting people in extremely challenging circumstances.

You can find out more about how our Visiting Care services support people in their own homes and as part of their local communities, on our Visiting Care page.

Positive feedback for Radis in latest satisfaction survey


Over 80% of people who use services provided by Radis Community Care are very satisfied or satisfied with the support they receive according to a recent survey.

Radis sent out more than 3000 surveys to clients and their family members to ask for their feedback on how well their needs were being met.

Of those that responded, 85% said that they were very satisfied or satisfied with the service that they received and 72% said that Radis staff were caring, empathetic and positive.

Some of the positive feedback included:

“…we would not change the service at all!” – Beacon Park Village

“…carers do an amazing job and are very caring” – Caerphilly Branch

“…excellent and courteous care is provided” – Jubilee Court

“…Radis is part of my family…the manager has been amazing” – Ty Heulog

“…staff are professional…carers are wonderful” – Hereford Supported Living

Deepesh Patel, Co-Founder and Executive Director of Radis said: “This is great feedback, and to receive this level of positivity in the context of the circumstances that staff are all working in at the moment is exceptional – a true testament to the amazing effort they are all making to ensure that clients and their families continue to get the care and support they need despite the challenges.”

Any areas of improvement raised in the survey have been passed to the relevant Manager so that they can use the feedback from clients and their family members to make improvements to their services.

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