Radis - Radis Home Care

Aug 11

Statement regarding our former Portsmouth service

By Radis NEWS

11th August 2026

A Radis Spokesperson has issued the following statement:

‘Radis Community Care is deeply sorry for the distress caused to the person we supported who was at the centre of this case and her family. We accept that aspects of the care she received, and of our management oversight, fell below the standards they had every right to expect.

We recognise that the report raises wider and serious concerns about the consistency and quality of the care provided, how concerns were escalated, and the oversight of the service. We are sorry for the cumulative impact these failings had on the dignity and wellbeing of the person we supported, and on her family’s trust in the care she received.

Mrs Y lived independently in an apartment within an Extra Care setting in Portsmouth, where Radis provided scheduled support visits throughout the day in line with her assessed needs and care plan provided by social services.

In the final months of Mrs Y’s life, her family raised a number of concerns about the care she was receiving, and we continued to work with the family and social services to address those concerns.

The fact that dog food was mistakenly provided was wholly unacceptable. We understand the shock and distress this caused, and we do not seek to minimise or excuse it.

Once the incident was reported to senior management, we made a safeguarding referral to the local authority, notified the Care Quality Commission, opened a formal investigation and suspended the two support workers involved. The support worker who prepared the meal is no longer employed by Radis. The second employee was subject to disciplinary action following an HR investigation.

We apologised directly to the family in writing in June 2024 and again in September 2024, and senior managers met with the family on two occasions.

Since concerns were first raised, we have taken significant steps to ensure we learn from what happened to mitigate something like this happening again.

We have strengthened care planning and review, guidance around nutrition and hydration, medication oversight, record keeping, the handling of DNAR documentation, staff supervision and safeguarding escalation. We have also enhanced safeguarding training for managers and team leaders, strengthened audit and quality-assurance arrangements, reviewed our safeguarding and whistleblowing processes, and developed our digital care-planning and oversight systems.

We fully co-operated with the Ombudsman’s investigation. That does not detract from our acceptance that elements of the care and oversight in this case were not good enough, or from our responsibility to learn from what happened.

As a result, the service’s most recent Care Quality Commission assessment, carried out between the 22nd September and the 7th October 2025, resulted in an overall rating of Good.

Radis made the decision to give notice on the Portsmouth contract and voluntarily withdrew from providing services on the 1st of December 2025. Our priority has been to ensure the learning from this case is embedded across the organisation and to reduce the risk of anything like this happening again.

We remain committed to upholding our values of professionalism, teamwork, integrity, innovation and excellence, and to ensuring those values are reflected consistently in the care and support we provide.’

Jul 28

Wales’ largest housing, care and support provider opens new extra care service

By Radis NEWS

Care provider supports brand new purpose-built facility

A brand new purpose-built facility has opened its doors, offering independent living for over 50s in Porth, South Wales.

As a result of Rhondda Cynon Taf Council and Wales’ largest housing, care and support provider Codi Group teaming up, Dan Y Mynydd is able to provide an alternative to residential care.

Encouraging people to live safely and independently, Radis Community Care has been announced as the on-site care provider, supporting residents to a level that meets individual needs.

The former Dan Y Mynydd Care Home site on Bronwydd Avenue in Porth has been replaced with a modern four-storey development, and has been carefully designed to prioritise independence and community living.

Comprised of 60 high quality apartments made up of a double bedroom, fitted kitchen, a wheelchair accessible bathroom with non-slip flooring, telecare technology and solar electricity, residents are able to live comfortably in a safe and supported setting.

Offering residents a variety of facilities, including a dining area, hair salon, day care centre and activity room, Dan Y Mynydd aims to act as a community hub, with communal gardens and a guest room for friends and family.

As the dedicated care team, Radis Community Care will be on site 24/7 to provide professional care services to residents as and when required.

Emily Thomas, regional manager at Radis Community Care said of this announcement:

“We’re pleased to be working with Rhondda Cynon Taf Council and Codi Group to support this new extra care service.

“Dan Y Mynydd is a reflection of everything we believe in at Radis, and we’re delighted to be working the local council and Codi Group to provide the people of Porth a quality extra care service prioritising independence and community spirit.”

Codi Group provides opportunities to enable people to reach their full potential, ensuring they can live their life in the home that they choose.

Gary Hortop, Head of Later Living at Codi Group said:

“Seeing Dan Y Mynydd completed and welcoming its first customers over the coming weeks is a real milestone for us. This new extra care community is exactly what our Later Living Strategy is about; high-quality homes that support independence, connection and wellbeing.

“Dan Y Mynydd will be a fantastic place to live, with modern, accessible apartments and shared spaces that bring people together. We’re pleased to be partnering with Radis Community Care as the on‑site care provider, ensuring everyone has the support they need to live the life they choose.”

Jul 14

Staying hydrated during a heatwave | Community care advice

By Radis BLOG

Staying hydrated during a heat wave: why hydration matters for vulnerable adults

The UK is currently experiencing high temperatures, and we’re expected to see a number of heatwaves over the coming weeks and months.

With this in mind, we’re sharing practical advice and explaining the importance of preventing dehydration in older adults and how to keep elderly people hydrated during a heatwave.

Why can heatwaves be dangerous?

For many, a heatwave is a chance to enjoy some much-needed sunshine, however for others, the warmer weather and extreme temperatures can be rather dangerous.

Whether someone is living with dementia, has a learning disability or a long-term health condition, or is more vulnerable due to age, extreme temperatures can be dangerous and staying hydrated is essential.

Staying hydrated is one of the simplest and most effective ways to protect your health during hot weather. Water plays a vital role in ensuring the body is able to function properly and efficiently, supporting digestion and regulating body temperature.

During a heatwave, it’s easy to lose fluids through excessive sweating, making it easier to become dehydrated.

Even mild dehydration can cause a variety of symptoms, such as tiredness, headaches, dizziness and difficulty concentrating. This can then lead to low blood pressure, an increased heartbeat – making older people and those with health conditions particularly vulnerable.

Signs of dehydration

If you or a loved one are displaying any of these signs during warmer weather, then they may be dehydrated:

Dizziness
Feeling tired, weak or lethargic
Headaches
Confusion and forgetfulness
Irritability or changes in behaviour
Dark urine or going to the toilet less frequently
Cold and clammy skin
Rapid breathing or a fast heart rate
Increased sleepiness

Elderly, vulnerable adults and the heat

Older people, or those living with health conditions may find it difficult to recognise when they are becoming dehydrated.

Reduced mobility or conditions such as dementia, can make it difficult for people to physically get themselves drinks and fluids, so it’s important that family members or community carers are regularly checking in to support this.

It can be easy to dismiss a change in behaviour or health as a result of old age or their ongoing conditions, so it’s important for these changes to be considered and assessed appropriately.

If left untreated, dehydration can increase the risk of heat stroke and heat exhaustion, which can become serious is not treated and managed quickly and effectively.

Top tips for preventing dehydration

We should be aiming to prevent dehydration in older adults rather than treat it as and when it arises.

Here are hydration tips for older adults:

Drink little and often, even if you don’t feel thirsty (water, squash, juice, or even hot drinks)
Include foods with higher water content into meals and snacks, including melon, cucumber, tomatoes, oranges and yogurt
Regularly check urine colour
Stay indoors and keep indoor environments as cool as possible
Wear lightweight clothing
Avoid excessive alcohol

How carers can help during a heatwave

Whether you’re a family carer or a professional care or support worker, there are a few simple yet effective things you can do to reduce the risk of dehydration:

Offer drinks regularly throughout the day
Don’t wait for someone to ask for food or drink
Monitor any changes in behaviour
Look out for signs of confusion
Help keep living spaces cool
Check in more frequently
Ensure drinks are left easily accessible for those with mobility or cognitive health problems – a water bottle close by, for example

FAQs:

How much should older or vulnerable adults drink during a heatwave?
– Fluid needs vary differently for each individual dependent on their health conditions and medication. However, it is important for them to drink regularly throughout the day to help prevent hydration.

Can tea and coffee help with hydration?
– Yes! Tea, coffee and other hot drinks contribute to your daily fluid intake, although water is the ideal choice during hot weather.

Why are older adults more at risk of dehydration?
– As we age, our senses tend to become less reliable, including feelings of thirst and hunger. Some health conditions and medications can also make dehydration more likely – whether this is through forgetfulness or mobility issues.

When to get help for dehydration?
– If the first signs and symptoms of dehydration don’t improve after increasing fluid intake or moving to a cool place and resting, then it is important to seek urgent medical attention.

Supporting vulnerable adults through hot weather

Staying hydrated during a heatwave is one of the simplest yet effective ways to protect older adults and vulnerable people.

Whether it’s checking in on an elderly neighbour, arranging more frequent visits to family members or seeking support from a trusted community care provider, taking simple steps to encourage regular hydration can make a huge difference.

It’s important that people are receiving an appropriate level of care and support to suit their needs.

Recognising the early signs of dehydration and acting quickly, the support workers at Radis Community Care can help older and vulnerable adults stay safe, healthy and comfortable throughout summer.

For more information on receiving professional care or support, please visit: www.radis.co.uk.

Jul 02

Leading care provider teams up with local council to provide new supported living service

By Radis NEWS

Restored historic building becomes supported housing for adults

A historic Grade II listed building in Market Rasen is now a refurbished supported living service, supporting adults and offering 24-hour care.

Grange House is part of a £7 million scheme, and the restored building is now made up of 10 modern apartments, with Lindum Group having worked hard to bring Acis Group’s vision to breathe new life into the building.

Leading care provider Radis Community Care was awarded the tender and will be providing quality support and care to those residing at Grange House.

In partnership with Acis, a dynamic charity, Lincolnshire County Council and West Lindsey District Council, the scheme also received additional funding from Homes England to get it up and running.

The supported living service has officially opened its doors, and will specialise in supporting individuals with learning disabilities, autism and acquired brain injuries as well as physical disabilities and mental health needs.

Having transformed the rundown building into an essential community asset, Grange House is now fully functional and accessible, with an adapted ground floor flat also available.

Providing people with high-quality housing, Grange House has been designed to offer a vital balance of independent living, privacy and person-centered support with Grange Barn on the same site to ensure the local community remains at the heart of the vision, too.

Kerri Beasley, regional manager at Radis Community Care said:

“We’re delighted to be a part of this new chapter, and to be announced as the care provider for this exciting new development.

“With a people-focused and community-centered approach, we continue to expand our services and are proud to play a pivotal role in bringing to life the shared vision of the housing providers and local council to create a thriving and inclusive community.

“We are excited for the growth of supported living services in Lincolnshire and the positive impact the Radis team will undoubtedly have on the lives of these individuals whom we will be supporting.

Much more than just a service, this is an entire community and Grange House is just one arm of The Grange Collective in Market Rasen.

Cllr Steve Clegg, executive member for adult care and health, said: “We know that many young adults with disabilities want their independence like others their age.

“Grange House will offer them a home of their own, with the support they need to live meaningful and independent lives.

“This will let them stay connected to their local community, where they can be supported by their social network.

“This Grade II listed building has provided a home for young people and adults in need for over 60 years, and this incredibly beneficial project will continue that proud tradition.”

Acis Group helps communities thrive through social housing, education and skills, wellbeing services and student accommodation across Lincolnshire, South Yorkshire and the East Midlands.

It launched a multi-million pound project consisting of Grange Hub, Grange Café and Grange Barn – creating a network of support services in the heart of the local community.

Claire Woodward, Director of Community Investment, at Acis Group said:

”To see Grange House being brought to life as a place where people can live more independently in the community is truly humbling.

“The Grange Collective enables us to bring wider services to a small town and help truly integrate them to create opportunities for employment, support and to help tackle the challenges faced by rural communities.

“By transforming rundown historic buildings into essential community assets, The Grange Collective’s ambition is to drive opportunities for local people to learn, live and grow.”

Jun 19

Nurse-led Care service receives highly commended honour at national awards

By Radis NEWS

Radis Community Care’s celebrates recognition at Stars of Social Care

Radis Community Care is celebrating after it’s Nurse-led Care service received a Highly Commended accolade at the Stars of Social Care Awards.

Having been shortlisted in the Complex Care at Home category, Radis Community Care’s Clinical Services Team attended the awards evening on 13th June 2026.

Lorna Regan, Head of Clinical Services said of this achievement:

“We’re thrilled to have been awarded the Highly Commended accolade, and it’s a testament to the dedication, compassion and expertise delivered by our clinical team on a daily basis.

“We’re delighted with the result and had a wonderful evening celebrating the stars of social care.”

This achievement follows the success of the service transforming the lives of individuals with complex care requirements, including one particularly remarkable case.

Following a life-changing stroke at just 56 years old, Darren required round-the-clock care. And although the Radis team knew this wouldn’t be on a long-term basis, it became their priority to help Darren regain his confidence and independence.

Living with a neurological injury, a PEG feeding tube, tracheostomy and ongoing rehabilitation, the clinical team at Radis developed a tailored plan focused on risk management and long-term independence.

As a result of the support and care providing through Radis’ Nurse-led Care service, Darren’s PEG has now been removed and his care package has significantly reduced from a 24 hour support to just 28.5 hours per week, with plans for this to reduce further in the next 12 months.

“Not only do we support those living with complex clinical needs, but we act promptly, reducing hospital admissions whilst providing care in a person-centered approach based upon proactive monitoring, rather than constant supervision – and Darren is just one example of that,” continued Lorna.

The Stars of Social Care Awards celebrate the home care and care home sectors, shining a light on the stars of social care.

Now in its fourth year, the awards celebrate excellence, recognising the effort and commitment of those in the workforce across two evenings at the Leonardo Royal London St Paul’s.

May 15

Celebrating International Nurses’ Day

By Radis BLOG

For International Nurses’ Day, we’d like to celebrate our Clinical Services Team!

Because of our Community Lead Nurses, Radis is able to care for even more people, with a variety of complex health and clinical needs. From chronic health conditions to life-changing injuries, our nurses help people to remain safe and looked after in their own homes, ensuring independence remains a priority.

Meet the team

Our Clinical Services Team is continuing to evolve, and is headed up by Lorna Regan as Head of Clinical Services.

Dani and Sammi are two of our hardworking and dedicated nurses, so let’s meet the team.

Dani

Dani is one of our dedicated Community Lead Nurses at Radis Community Care. And, for Dani, nursing has always been about people. Although she first studied biomedical science, she soon realised life in the lab wasn’t for her. When Dani’s mum was diagnosed with lung cancer in 2019, she said it truly showed her where she was meant to be, supporting people through some of the most important and vulnerable moments of their lives. That experience shaped the nurse she is today, someone who believes everyone deserves to feel safe, cared for, and never alone.

As a Community Lead Nurse, Dani’s focus revolves around advocating for her patients and making sure they receive the care they deserve. She works across every stage of a person’s journey, from hospital discharge to ongoing support at home and end-of-life care, ensuring every detail is centred around the individual.

Dani’s role includes clinical assessments, creating bespoke care plans, managing risks, and working closely with wider healthcare teams, but one of her favourite parts of the job is helping others grow. “I love training care staff and supporting them with new knowledge and skills, because good training equals good care for our patients.”

Dani is incredibly proud of the care teams she works alongside and the passion they all share for delivering outstanding care. For her, community nursing is about much more than clinical support, it’s about trust, kindness, and making people feel genuinely looked after. She believes great nursing starts with compassion, treating every person with the same care and respect you would want for your own family, and having the passion to speak up for those who need it most.

When asked what the most rewarding part of the job is, Dani said “The people we support, that’s it. Making them feel safe and happy. Even at the end of life, just being there so they know they are not alone.”

Sammi

Meet Sammi, another one of our amazing Community Lead Nurses here at Radis Community Care.

Sammi originally planned to become a midwife, but after being offered a place in adult nursing instead, she quickly discovered where her true passion was. After working in A&E, she moved into community care and found just how rewarding it is to support people in their own homes, where even the smallest actions can make the biggest difference.

As a Community Lead Nurse, no two days are the same. From completing clinical assessments and creating personalised care plans, to supporting staff training and working closely with multidisciplinary teams, Sammi helps make sure the people we support receive safe, high-quality care that truly meets their needs.

What Sammi loves most, is seeing the positive difference that care can make, whether that’s helping someone improve their quality of life, supporting recovery, or simply bringing comfort and reassurance during difficult times.

Community nursing is often much more complex than people realise. Sammi describes it as: “Not just basic care, it involves high-level clinical decision-making, risk management, and coordination across multiple services.” Behind the scenes, community nurses are constantly planning, problem-solving, safeguarding, and making important decisions to keep people safe and well, all while helping them stay comfortable in the place they know best, their home.

For Sammi, being a nurse means combining clinical knowledge with compassion, showing patience, communicating well, staying calm under pressure, and always treating people with dignity and respect.

The difference our nurses make – Darren’s Story

Darren was just 56 years old when he had a stroke, changing his life overnight. Once entirely independent, confident and sociable, Darren’s stroke meant he had to learn to live in a brand new way. The swelling in his brain was so significant, meaning the only option was to operate which was risky and life-threatening. But, after a successful surgery, Darren spent a lot of time in intensive care, followed by a neurological unit. Whilst Darren was improving, it was clear he was struggling to manage day to day life in such a setting.

With Darren’s newfound needs, it placed him in a unique position in terms of the care he required and the options available – which is when he found Radis Community Care.

At Darren’s age, it was decided that he was much too young for a nursing home, and the Radis nurse-led framework knew that Darren wouldn’t need 24 hour care on a long-term basis and he was improving in health as each day went by. For Darren, it was more than just recovery, but finding a way to gain independence and get his life back on track.

Thanks to Radis, Darren’s care has now reduced from a 24/7 care package to just 28.5 hours per week, with plans for this to reduce further in the next year. Darren is now also able to change his inner cannulas himself, and is back to being almost entirely independent – with a little one-to-one support.

The biggest change, though, is Darren’s confidence. Previously experiencing a lot of anxiety around his breathing due to a lack of consistent, competent support and limited multidisciplinary team collaboration around his equipment, he now feels safe – making the biggest difference of all.

None of this would have been possible without Radis Community Care’s Clinical Services Team.

Living with complex clinical needs, including a neurological injury, a PEG, tracheostomy and ongoing rehabilitation, Darren requires a number of interventions to stay well and it was decided that these needs and their risks could be safely managed through the clinical team at Radis.

With such interventions being overseen by highly-trained nurses, any changes are identified early, acted on promptly and managed safely. This in turn, reduces the need for emergency services and preventing avoidable hospital admissions.

Today, Darren lives independently in extra care housing. With consistent, nurse-led tracheostomy care delivered in line with the ENT care plan, Darren is supported to live as independently as possible, maintaining mobility, structuring his own daily routine, socialising with friends, and planning ahead with confidence.

Since receiving Nurse-led Care from Radis, hospital admissions have been avoided, clinical risks are managed early and proactively and Darren’s confidence, independence and wellbeing have significantly improved, allowing him to pursue his hobbies again. Having previously worked as an IT Manager, Darren continues to work on his passions of technology and computers in the safety of his own home.

Watch our video to hear from Darren, his sister, and our Head of Clinical Services, Lorna.

The future of clinical services and nurse-led care

Our Clinical Services Team continue to be recognised for their incredible work and dedication and because of that, we’re pleased to announce that they have been shortlisted for the Stars of Social ‘Care Complex at Home’ 2026 award!

We’re thrilled to have been shortlisted and look forward to the awards evening!

May 06

New care partnership brings independent living support to Cardiff

By Radis NEWS

Major new extra care scheme launches with local care provider

A brand new extra care service opened its doors to residents just a few months ago, and its care provider has now been announced as Radis Community Care.

Based in St Mellons, Cardiff, Llys Y Goetre provides 60 modern one and two bedroom apartments, supporting older people to live independently.

Extra care services provide an alternative to residential care, and this £12.7 million investment through the Welsh Government Social Housing Grant has done exactly that.

With on-site carers available 24/7, and a building that has been built to such high standards, Llys Y Goetre provides a warm and welcoming environment for residents.

Emily Thomas, regional manager at Radis Community Care said:

“We’re thrilled to have been appointed as the care provider for Llys Y Goetre. We’re passionate about building relationships with local communities and caring for as many people as possible, so to be expanding even further across Wales is wonderful.

“Llys Y Goetre is a fabulous setting and brings together everything that extra care stands for. With modern and contemporary features, comfort and independence at the forefront of the service, residents are able to socialise, explore the local community and receive the quality care they require all in one place.”

The service is made up of modern communal spaces, enabling residents to socialise, take part in activities and become a part of a safe and vibrant community.

With well-maintained gardens, Llys Y Goetre has been built with sustainability in mind by Lovell, whilst also relieving wider housing pressures for the older generation.

Situated close to local amenities, shops and essential facilities, Llys Y Goetre was built to help people maintain independence, whilst providing them with access to on-site care and support as and when it becomes required – now, or in the future.

The service also provides residents with an activities room, well-maintained and landscaped gardens as well as electric scooter charging facilities and a well-being room.

Ciaran O’Sullivan, housing with care co-ordinator at Cardiff Council said:

“Llys Y Goetre has been designed to help older people live independently whilst still having access to care and support when they need it.

“We’re really pleased to be working with Radis as the care provider for the scheme and look forward to creating a welcoming and supportive community for residents.”

Apr 28

Care provider takes over care at extra care service for the visually impaired

By Radis NEWS

Leading care provider, Radis Community Care expands geographically with its first extra care services in Plymouth.

Extra care housing services enable people – typically aged over 55 – to live independently, with on-site staff available 24/7, supporting residents with a variety of needs.

Providing people with much more than a home, Radis Community Care has now taken over the care services at The Rise – which was built with the needs of people with sight loss in mind – and Runnymede Court.

The care provider continues to grow its geographic footprint, with these services extending its reach further south.

Emily Thomas, regional manager for Radis Community Care expressed her delight at this announcement:

“We’re thrilled to be able to support the people of Plymouth with the additions of extra care services, The Rise and Runnymede Court.

“The entire team at Radis are keen and passionate about supporting and caring for, as many people as possible up and down the country. We’re delighted to now be a trusted and reliable care provider in Plymouth and hope to expand even further within the area.”

Extra care services often include communal facilities, including a lounge, salon, restaurant and well-maintained garden spaces for residents and their families to enjoy.

The Rise, however, is a specialist development with each apartment fitted to a high specification, for people aged over 55 with visual impairment.

Owned and managed by Housing 21, every aspect of this extra care service has been designed to minimise the difficulties that visual impairment can have on a person and their ability to live independently.

On-site facilities ensure that residents are able to access information in a way that suits their individual needs, including braille and audio.

Daily recorded messages are also accessible through the service’s internal phone system, providing updates on upcoming activities, food menus and even health and safety notices.

Sydnie Hickery, regional extra care manager at Housing 21 said: “We are pleased to be working alongside Radis Community Care at our Extra Care scheme in Plymouth.

“We look forward to working together to ensure that Housing 21’s residents receive high-quality care and support.”

Managed by Anchor, Runnymede Court is made up of 38 one and two bed apartments for the over 60s with plenty of amenities, including shared gardens and a guest room for visitors.

With a range of social activities and entertainment evenings as well as being situated nearby a large supermarket and pharmacy, Runnymede Court is a thriving community.

All applications for Runnymede Court are managed by local authority, Plymouth City Council.

Councillor Maria Lawson, Cabinet member for Health and Adult Social Care at Plymouth City Council said:

“We are pleased to work with Radis to help provide more extra care services for people in our city. We are committed to investing in our adult social care services and delivering the best community offer for those who would benefit from the service.”

Both services have become a true pillar of their communities, providing residents, their families and the local community with a social hub, enabling people to come together whilst ensuring the specialist care they require is on hand 24/7.

Apr 21

Leading care provider continues to expand with three extra care services in Manchester

By Radis NEWS

Leading care provider Radis Community Care is continuing to strengthen its local footprint as it becomes the care provider for three extra care housing services in Manchester.

Prioritising independent living with the help of on-site support, extra care housing services provide people with their very own home whilst ensuring they have the right care available to them.

Offering much more than just a secure place to live, Radis Community Care is now the care provider for Butler Court, Whitebeck Court and The Byrons – all of which enable residents to remain at home.

Providing round-the-clock care and support for older people living in extra care housing, Sarah Brown, Regional Manager at Radis Community Care said:

“We’re thrilled to be the new care provider of these extra care services. We’re always looking for ways to further support the communities we work in, and by adding these services to our provision, we are able to expand the support available to these areas.

“We’re passionate about being a trusted and reliable provider, and these services mean we can be there for people in Manchester at the times when they feel most vulnerable. Our 24/7 care staff enable people to stay safe in the comfort of their own homes without unnecessary hospital admissions.”

Between the three services, they provide a communal lounge and dining room, well-maintained gardens, beauty salons and a programme of social activities. Also offering a variety of facilities on site, including a therapy room, a laundry room and a library, the extra care services continue to provide a social hub for both residents and the local community to enjoy.

Often situated nearby to local services and amenities, including a post office, GP surgery and social centres, the extra care services are carefully and purposefully located for convenience, ease and independence.

Close to Manchester city centre, and managed by Jigsaw Homes Group, Butler Court in Miles Platting is made up of 71 one and two bedroom flats, offering residents a much more independent and social way of living.

Marcia Stock, Head of Housing for Over 55s at Jigsaw Homes Group said:

“We are really looking forward to welcoming Radis as the new care provider at Butler Court and working closely together to support our residents. Extra care schemes like ours are vital in helping people to live independently in their own homes, with the reassurance that high‑quality, person‑centred care is there when it’s needed.

“Butler Court is a place we are really proud of, and with Radis we can continue to ensure residents feel safe, supported and in control of their lives – both now and in the future.”

The Byrons is located further north, and is managed by Great Places Housing Group, consisting of 40 two-bedroom apartments and was the first extra care scheme in north Manchester.

Amy Davies, Head of Independent Living at Great Places Housing Group said:

“We’re pleased to be working in partnership with Radis as our new care provider and are confident they will support our care team to continue delivering a high‑quality, 24‑hour service that helps customers to live independently at The Byrons.

“We’re particularly delighted that the existing care team will remain in place, many of whom have worked here for a number of years. Their experience and commitment will help ensure customers continue to receive consistent, reliable and tailored support.”

Similarly, Whitebeck Court offers residents flexible and responsive care in the comfort of their very own home, providing more than 90 apartments.

All three of these extra care services have a support based team that are on-site 24 hours a day, with emergency care also readily available, providing peace of mind for tenants and their families.

This news represents a continued investment in community-based care, reducing pressures on the local health system whilst prioritising the independence of people.

For further information on Radis Community Care and the Extra Care Services available, please visit www.radis.co.uk or call 0330 100 8150.